These terms and conditions (“Terms”) apply to the purchase by you of a VIP Membership subscription online in the UK on www.fragrancedirect.co.uk (“Website”). By purchasing the VIP Membership or otherwise using its benefits you agree to be bound by these Terms.

1. VIP Membership is an annual membership subscription plan that provides the following benefits to members (subject to any deductions as set out in these Terms) (“Benefits”):
Discount – you will be given an automated discount of 10% except any excluded products (see Membership section of the Website for full details)
1.1 Email news and updates on the latest products and exclusive offers;
1.2 Free UK Next Day Delivery online orders, subject to the delivery cut offs and restrictions set out on our Website.

2. A contract for VIP Membership subscription will be formed on the date of your purchase of the VIP Membership plan.

3. Limits and exclusions
3.1 VIP Membership is only available for online purchases in the United Kingdom by individuals (not businesses) that are 18 years or older.
3.2 VIP Membership is not available for reselling or purchase in bulk.
3.3 You must have an email address and have access to a computer to be eligible to purchase or use VIP Membership as these are the methods by which you will receive the Benefits and by which we will communicate to you, unless you and we agree otherwise. It is your responsibility to ensure that your details are correct and any failure to do so could mean that you do not receive the Benefits or miss important information.
3.4 VIP Membership discount cannot be used in conjunction with any other promotional offer.
3.5 VIP Membership is not transferrable and cannot be exchanged for cash alternatives.

4. Charges and payment – you will be charged an annual subscription fee for VIP Membership. The initial annual subscription fee will be the amount you paid upon purchase. You will then be charged a further subscription fee on each annual renewal at the then current rate for subscriptions (“Renewal Subscription Fee”) which will be notified in advance of renewal by email to the email address you have stipulated on your Fragrance Direct account. We will take the Renewal Subscription Fee from the payment method you used for the Initial Subscription Fee if available or such other payment details you specify in your Fragrance Direct account. If we are unable to take the Renewal Subscription Fee we may at our discretion terminate some or all of the Benefits with immediate effect.

5. Membership Duration – VIP Membership is an annual subscription that renews automatically on the anniversary of the first of the events to occur above in condition 1, provided that we have been able to take the Renewal Subscription Fee. We will notify you in advance of renewal using the email address you provided to us and will automatically take payment of the Renewal Subscription Fee on the anniversary date. If you do not wish to renew your VIP Membership, you should contact Customer Services at least 90 days’ prior to the renewal date. We may at our discretion suspend or terminate your VIP Membership at any time upon written notice but this will not effect any Voucher unless the reason for termination was a breach by you of these Terms including without limitation any eligibility requirements.

6. Statutory right to cancel. You have the right to cancel within 14 days to receive a full refund if you haven’t used any of the Benefits. If you have used any Benefits, then we will keep what is necessary to cover the cost of the portion of the subscription service provided. Any refund will therefore be reduced by the value of the Benefit you have used. If the value of the Benefit is higher than the VIP Membership fee, we will be unable to refund you. This does not affect your statutory rights.

7. Personal data – we will use the personal data you provide to us for the purposes of administering your VIP Membership including for managing your account and sending your newsletters and offers of products and services we have on offer. For full details of how we process your personal data please see the Privacy Policy on the Website.

8. We may vary the terms of the VIP Membership plan and these Terms at any time but we will notify you in advance by email and/or posting an update on the Website.

9. If you have any queries or comments about VIP Membership or these Terms please contact our Customer Services team on the Website.