DELIVERY

We are still currently offering standard, express and next day delivery, but Royal Mail have informed us that there may be some delays to deliveries. They are still delivering over 92% of parcels on time, but please bear with us for the deliveries that may take a little longer to get to you.

DELIVERY WITHIN THE UK

*Please note only one promotional code can be used per order.

Orders being shipped via Standard Delivery and Express Tracked will be delivered by Royal Mail. Your tracking number will be available in the My Account section on the website. Please note there are no deliveries on Bank Holidays and orders will be delivered the next working day.

If you are not available to receive your order, your delivery will be left in a safe place or a card will be left allowing you to collect your parcel from your local Royal Mail sorting office.

SHIPPING METHOD COST ORDER BEFORE TIME FRAME
Standard Delivery £1.99 Monday - Sunday 3-5 working days from date of dispatch
Express Delivery £2.99 Monday - Sunday 1-2 working days from date of dispatch
Premium DPD Delivery £5.99 Monday - Sunday 1-2 working days from date of dispatch
Next Day Delivery £3.99 6pm Monday - Friday Next Day from date of dispatch
Next Day Guaranteed Delivery Before 4pm £6.99 2pm Monday - Thursday Next Day from date of dispatch
Royal Mail Local Collect £1.99 Monday - Sunday 2-4 working days from date of dispatch

CLICK HERE for more information on our Local Collect service. Orders must be placed by 2pm Monday-Thursday to ensure delivery within 2-4 days. Currently this service is available for registered Fragrance Direct customers only.

Please note: we no longer offer the Collect+ service. Any customers who have used this service in the past should check that their delivery address is not a Collect+ location.

DELIVERY OVERSEAS

*Please note only one promotional code can be used per order.

Overseas delivery is between 3-6 working days from date of dispatch. See below for full details.

COUNTRY COST TIME FRAME
Austria £4.99 3-6 working days from date of dispatch
Belgium £4.99 3-6 working days from date of dispatch
Bulgaria £6.99 3-6 working days from date of dispatch
Croatia £5.99 3-6 working days from date of dispatch
Czech Republic £4.99 3-6 working days from date of dispatch
Denmark £4.99 3-6 working days from date of dispatch
Estonia £5.99 3-6 working days from date of dispatch
Finland £4.99 3-6 working days from date of dispatch
France £4.99 3-6 working days from date of dispatch
Germany £4.99 3-6 working days from date of dispatch
Hungary £6.99 3-6 working days from date of dispatch
Ireland £4.99 3-6 working days from date of dispatch
Italy £4.99 3-6 working days from date of dispatch
Latvia £5.99 3-6 working days from date of dispatch
Lithuania £5.99 3-6 working days from date of dispatch
Luxembourg £4.99 3-6 working days from date of dispatch
Netherlands £4.99 3-6 working days from date of dispatch
Poland £4.99 3-6 working days from date of dispatch
Portugal £4.99 3-6 working days from date of dispatch
Romania £5.99 3-6 working days from date of dispatch
Slovakia £6.99 3-6 working days from date of dispatch
Slovenia £5.99 3-6 working days from date of dispatch
Spain £4.99 3-6 working days from date of dispatch
Sweden £4.99 3-6 working days from date of dispatch
Switzerland £4.99 3-6 working days from date of dispatch

Unfortunately, due to strict regulations introduced by the CAA (Civil Aviation Authority) we are unable to send all goods via Airmail, orders that we are unable to send via Airmail will be sent via land, some Country restrictions may apply. If your order does not contain any items classified as dangerous goods you will be given the Airmail option.

AIRMAIL

Due to restrictions we can only ship goods by Airmail to the countries below, this does mean you are restricted to the goods you can purchase but this will be shown during check-out. Delivery times are from date of dispatch, prices and delivery times vary by destination, see below:

Albania, Andorra, Armenia, Australia, Belarus, Bosnia and Herzogovina, Georgia, Greece, Lichtenstein, Malta, Monaco, New Zealand, Russian Federation, San Marino, Ukraine & United States.