We are excited to be recruiting for Customer Service Advisors to join our team in Macclesfield. The Customer Service Advisor roles are temporary to cover the Christmas period and offer shift patterns where flexibility is essential. Shift pattern, working 5 days out of 7 (one Saturday or Sunday each week) Shifts of 8am-4pm and 12pm-8pm Mon-Fri, 9am-5pm Sat/Sun. Not far from the town centre, train station and motorway links. Fragrance Direct is a leading UK beauty retailer, stocking over 16,000 products for 700 big-name brands, designer labels and high street favourites. READ MORE

Job Description :

• Providing 1st line support to desktops

• Taking inbound calls, live chats and emails from customers

• Dealing with a wide variety of enquiries and complaints

• Updating the database and other admin duties as required

• Following up queries to ensure customers are fully satisfied

• Advising customers about product information

• Giving advice with regards to the website

• Dealing with orders and returns

What you’ll get in return:

• You will be offered a salary of £15,000 per annum and additional benefits include

• Staff discounts

• Free parking

To apply :

To apply for this position please send your CV and Cover Letter to : careers@fragrancedirect.co.uk

We are excited to be recruiting for Warehouse Operatives to join our team in Macclesfield. The Warehouse Operative roles are temporary to cover the Christmas period and offer shift patterns where flexibility is essential. Shift pattern, working 5 days out of 7 (one Saturday or Sunday each week) Not far from the town centre, train station and motorway links. Fragrance Direct is a leading UK beauty retailer, stocking over 16,000 products for 700 big-name brands, designer labels and high street favourites. READ MORE

In the role of Warehouse Operative, your key duties will include:

• Accurately assembling customer orders

• Packing customer orders ready for despatch

• Putting stock away to picking locations

• Replenishing pick locations from bulk storage

• Maintaining a safe and clean working environment

What you'll need to succeed:

• Have an excellent work ethic and be comfortable on their feet for long periods of time

• Have the ability to work independently and as part of a team

• Have attention to detail to ensure accuracy

• Be able to use mobile devices with display screens

• Be capable of completing tasks such as moving, lifting and carrying

What you'll get in return:

• You will be offered a salary of £15,000 per annum

• Staff discounts

• Free parking

To apply :

To apply for this position please send your CV and Cover Letter to : careers@fragrancedirect.co.uk